FREQUENTLY ASKED QUESTIONS

What is your return policy?

Purchases made on Dead.Inside.Offical.com can be returned within 30 days of receiving the product(s). Refunds are processed based on applicable product and tax charges. Original shipping charges are not refunded. Refunds are issued to the original form of payment.
Do you offer exchanges?

Dead Inside Official does not currently offer online exchanges, but please contact us via email or through social media and we'll be happy to help!
What are your shipping policies and time frames?

Day/Time Order was Placed : Begins Processing : Mon - Fri - before 11am PST same day Mon - Thurs - after 11am PST following business day Friday - after 11am PST following Weekends & Holidays DO NOT process over the weekend & holidays Note: Orders shipped via USPS may arrive on Saturday (post office discretion), but all other methods of shipment do not offer delivery on Saturday or Sunday. Shipping Methods : Standard Day - (24 - 48 hours) + (5 - 7 business days) 2 Day - (24 - 48 hours) + (2 - 3 business days) Overnight - (next business day) + (24 - 48 hours) + (1 - 2 business days) Priority Mail - (shipping to PO Box or FPO/APO) + (24 - 48 hours) + (5 - 7 business days)
What payment methods do you accept?

Dead.Inside.Official.com accepts : -Visa -Visa Debit -MasterCard -AMEX -Discover -Zelle (Via Social Media) We do not accept checks, cash, or credit vouchers. All cards that do not participate in the verification process will not be accepted.